IT Operations Specialist

--مجموعة التنمية--

Job Vacancy at ALTANMYA – IT Operations Specialist


•    Academic Certificates

• University degree in Computer Science, Information Technology or relevant field.
• CompTIA A+, CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), Cisco Certified Network Associate (CCNA), and ITIL Foundation are required.

•    Practical Experience

• Minimum of three years of hands-on experience in IT operations or a related field.
• Working experience with Microsoft Windows 2012/2016, Active Directory, Exchange server, Linux servers and other applications.
• Proven track record of managing and maintaining IT infrastructure components, including servers, networks, storage, and virtualization.
• Experience with troubleshooting and resolving technical issues on time.
• Knowledge of IT security best practices and experience implementing security measures.

•    Job Type

Full Time.

Documentation Skills
Communication
Time Management
Problem Solving
Analytical Skills
Adaptability to
new technologies
and processes

•    Working Hours

From 09:00 in the morning until 05:00 in the evening, excluding Fridays.

Technical Competencies

  • Proficiency in operating systems (Windows, Linux, macOS).
  • In-depth knowledge of hardware and software.
  • Strong understanding of networking concepts (TCP/IP, routing, switching).
  • Experience with virtualization technologies (VMware, Hyper-V).
  • Familiarity with cloud platforms (AWS, Azure, GCP).
  • Database administration skills (MySQL, SQL Server).
  • Good knowledge of technical terms in English.
  • Proficiency in computer programs like Word, Excel, PowerPoint, and Outlook.
  • Professional communication skills, both oral and written, in Arabic and English.
  • Ability to collaborate, plan, and work in a team.
  • Attention to detail and adherence to deadlines.

Roles and Responsibilities

  • Monitor IT systems and infrastructure for performance and availability.
  • Troubleshoot and resolve technical issues promptly.
  • Perform routine maintenance tasks on servers, networks, and storage systems.
  • Implement and maintain IT security measures.
  • Assist with system upgrades and migrations.
  • Provide technical support to end-users.
  • Document and maintain IT procedures and documentation.
  • Any other tasks assigned by the IT Manager. 
  • Stay updated on the latest IT trends and technologies.

•    Business Benefits

Ongoing Training and Development
Annual salary increment
Annual Performance-Based Incentives and Rewards
Mobile Line